9winz online

9winz online App support

Contact
+91 8232214494

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 9winz online:

Q1: How to log in after installing the 9winz online?

To log in, open the app and enter your registered mobile number. Verification will be completed with a One-Time Password (OTP) sent to your number. Once verified, you can bypass passwords and log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. If you're still having issues, wait for the OTP by clicking "send" and giving it time. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the active phone number associated with your account. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the updated app. This should fix any problems and allow you to access the game or feature smoothly.

Most Asked Questions Related To Withdraw In The 9winz online:

Q1: What is the minimum withdrawal amount in the 9winz online?

In this app, you can withdraw a minimum of Rs. 100, a higher threshold than other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means you can only redeem earnings from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the payment to be processed. This delay in payment is a rare exception to the otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to settings and review your transaction history. If your request is still pending, don't worry, the funds should be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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